Case Study

The Security Behind the Stay: How Wyndham Hotels Uses Obsidian to Protect a SaaS-First Enterprise

With 25+ hotel brands and 125 million Rewards members, Wyndham built a formal SaaS security practice around one platform: Obsidian.

Wyndham Hotels & Resorts is one of the world's largest hotel companies, operating 25+ brands — including Days Inn, Super 8, Ramada, and Howard Johnson — across thousands of properties globally. With approximately 125 million Wyndham Rewards members, protecting a SaaS-first, AWS-native environment demands exceptional visibility and precision.

To meet that challenge, VP of Cybersecurity Joseph Gothelf built a formal SaaS security practice — covering threat response, SOC operations, vulnerability management, cloud security, and more — with Obsidian at the center of it.

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